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Knowledge Base

Why does my order still say pending?

Posted 2011-04-24 in FAQs

Either you haven't paid, or we're still waiting for payment to clear from PayPal. If you made a PayPal eCheck payment, or if your PayPal account did not have the funds to cover your purchase and required a bank transfer, the payment will be held from 3-5 business days.

As soon as PayPal notifies our system and we validate the order, you will receive a download email and your order will be cleared.

If you already paid and it has cleared, there may be a problem with your order. Contact our support department:


Tags: order, payment


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